Hotel Mousai Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carretera A Punta Sam Km 5.2 Mza 9 Lote 3, Cancun, Mexico, 77400

Hotel Mousai Cancun is a 5-star hotel located in Costa Mujeres, providing a private beach area alongside modern amenities. Guests can participate in activities such as snorkeling and enjoy a hot tub, outdoor swimming pool, and fitness center.

Rooms & Amenities

Rooms at Hotel Mousai Cancun feature air conditioning, a safety deposit box, flat-screen TV, a desk, and a terrace. Spacious suites include one bedroom, a private bathroom with a bidet, and a bath, along with free toiletries and wardrobe.

Dining Options

Dining options at the hotel's restaurant include American and Chinese dishes. Room service is available for guests who prefer private dining.

Leisure & Activities

Leisure options include an outdoor swimming pool and hot tub for relaxation. The hotel also features a garden and provides access to snorkeling activities.

Services & Transportation

Hotel Mousai Cancun offers a paid airport shuttle service for convenient transportation. Staff speak English and Spanish, available to assist guests at any time of day.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

10185 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Heating

room details

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Price and Room Availability

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Free parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
24-hour security
Adults only
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Snorkeling
Yoga class
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Spa & Leisure

Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness center
Steam room
Jacuzzi
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera A Punta Sam Km 5.2 Mza 9 Lote 3, Cancun, Mexico, 77400

Map view

Carretera A Punta Sam Km 5.2 Mza 9 Lote 3, Cancun, Mexico, 77400

City landmarks

Puerto Juarez 77500Mexico

El Meco Archaeological Site

1.3 mi

Punta Sam

Puerto Amada

4000 ft

Calle Vialidad s/n

Asterix

5100 ft

El Meco

1.3 mi

Church

Catholic church Maria Estrella del Mar

1.5 mi

Puerto Juárez-Punta Sam Hwy Km 1.5

All Ritmo

2.0 mi

Golf Course

Playa Mujeres Golf Club

2.3 mi

Mar Caribe

Delphinus Playa Mujeres

2.3 mi

Beach

Beach at the Dreams Playa Mujeres Resort & Spa

2.4 mi

El Centro

4.1 mi

Church

Iglesia de Nuestra Senora del Carmen

3.8 mi

Between Calle Abasolo And Av. Rueda Medina

El Malecon

4.1 mi

Church

Parroquia Inmaculada Concepcion

4.1 mi

Reviews and Ratings

Reviews from guests about their experience.

Suzanne

United States of America, December 2024

6.8/10

My stay at Hotel Mousai Cancun was amazing! The room had gorgeous views and was super comfy. However, I found the dining options a bit limited and could use more variety.

Rooms

9.0

The room was stylish and spacious with amazing ocean views. I loved the luxurious feel.

Service

7.0

Service was generally friendly, but there were moments when they seemed a bit overwhelmed, especially at peak times.

Location

8.0

The location was perfect, right by the beach and close to local attractions. I loved being able to stroll around.

Dining

6.0

Dining was decent but could use more options. The Sicilian pastries were a standout but the menu felt limited.

Facilities

8.0

The hotel had great facilities, including a great spa and nice pools. Room service was prompt and convenient.

Gary

United States of America, November 2024

6.2/10

I had a fantastic time at Hotel Mousai Cancun, but there were a couple of things that could've been better. The room was stunning and the location can't be beat, right near the beach. However, I did find the dining service to be a bit slow at times, which was kinda disappointing when I was super hungry.

Rooms

9.0

The room was spacious with a gorgeous view and luxurious amenities. I loved the attention to detail in the decor.

Service

7.0

While most staff were friendly, some of the dining staff seemed overworked and not as quick to respond.

Location

10.0

The location is perfect, just steps from the beach, making it so easy to soak up the sun whenever I wanted.

Dining

6.0

The food quality was great, especially the big salads, but the service was a bit on the slow side, which was a bummer.

Facilities

8.0

The range of facilities, including room service and dry cleaning, really added to the convenience of my stay.

Lawrence

United States of America, November 2024

6.2/10

My stay at Hotel Mousai Cancun was generally enjoyable, highlighted by elegant facilities and attentive service, though I found the dining options a bit limited after a few days.

Rooms

8.0

The room was spacious and stylish, featuring a private balcony with stunning ocean views. I loved relaxing in the plush bedding after a day in the sun.

Service

9.0

The staff were incredibly friendly and attentive. They welcomed me with a refreshing drink upon arrival, which made the check-in smooth and pleasant.

Location

9.0

The location was fantastic, right by the beach and close to local attractions. I enjoyed easy access to both relaxation and adventure.

Dining

7.0

The restaurants offered good food, especially the fresh pastries in the morning. However, I wished for more variety in the dinner selections as the options felt repetitive over time.

Facilities

8.0

I appreciated the range of facilities available. From the helpful room service to the efficient laundry, everything added to a stress-free experience.

Tom

United States of America, November 2024

6.8/10

I had a fantastic stay at Hotel Mousai Cancun, thanks to the stylish rooms and beautiful ocean views. However, the service at the pool could've been quicker at times. Overall, I really enjoyed my time there.

Rooms

9.0

My room was stunning, with a modern design and a gorgeous ocean view. The bed was super comfy, made my nights perfect.

Service

7.0

Most of the staff were friendly, but I noticed the poolside service was a bit slow, which was a bummer.

Location

8.0

The hotel's location is prime, right by the beach and close to local attractions, which made getting around easy.

Dining

9.0

The dining options were awesome, especially the variety at breakfast. Loved the fresh fruit and local delicacies!

Facilities

9.0

The resort had great facilities, like the spa and pools, plus room service was prompt and helpful. Definitely a luxury vibe!

Richard

United States of America, October 2024

7.4/10

My stay at Hotel Mousai Cancun was filled with luxurious touches, like the elegant room design and attentive service. however, the dining options, while delicious, sometimes struggled with wait times.

Rooms

8.0

The room was beautifully designed with stunning views, featuring a comfortable bed and a spacious bathtub. though I would have appreciated more complimentary water.

Service

7.0

The staff was friendly and attentive, providing a warm welcome and helpful recommendations, but I found the response time for room service could use improvement.

Location

9.0

The hotel is perfectly situated near the beach and local attractions, making it easy to explore. plus, the view of the turquoise waters was amazing.

Dining

6.0

I enjoyed a variety of finger foods during my stay, with each bite being flavorful. still, I experienced longer wait times on busy evenings that dampened the dining experience.

Facilities

8.0

The hotel offers great facilities such as a pool and spa, with easy access to laundry and shuttle services. although I noticed that the dry cleaning service took longer than expected.